We are always more than happy to help you decide on font, color, design, etc!  You can drop us a line anytime at hello@irvingplaceshop.com to set up a time to chat.  We can be available by phone, text, FaceTime, email or in-person! 

An electronic proof is a PDF of the final monogram or embroidery design that we will send you via email.  It gives you an opportunity to see exactly what the design will look like before we stitch - with the letters, colors, fonts, and motifs you selected.  If you want to be extra sure, or just want to see your design before it's stitched, this is a great option.  If it isn't exactly what you want, you'll have the opportunity to make changes, too.

Standard orders for in-stock items usually have a 3-4 week turnaround time.  Depending on the season and stock levels, we can sometimes accommodate rush orders.  If you'd like to request a rush order, please reach out to us at hello@irvingplaceshop.com.  Additional fees may apply.

Definitely!  We would love to help create a special gift for your clients and colleagues.  Drop us a line at hello@irvingplaceshop.com so we can discuss the options!

It truly depends on the item - I need to see the item in person before I can say whether it can be monogrammed with my equipment.  But I am always more than happy to take a look and always do my best to accommodate outside requests.

We are always looking for suggestions for new items to carry, so we'd love to hear your input & ideas!  Drop us a line at hello@irvingplaceshop.com with any and all product advice!

No, currently our products are only sold online or in-person by appointment at our studio in Ridgewood, NJ.  We'd love to have you stop by and shop or just say hello!  Drop us a line at hello@irvingplaceshop.com to make an appointment.